Thank you for choosing elysianchicshop.com. We want you to be satisfied with your purchase. If you are not satisfied with your order, here is our refund policy:

Refund Request: Please submit a refund request within 30 days of receiving the product. You can contact our customer service team by emailing cassiecavanaugh@elysianchicshop.com to submit a request.

Item Condition: Returned items must be in new, unused condition and in original packaging and tags. We are unable to accept any refunds for washed, worn or damaged items.

Refund Processing: Once the returned item is received and confirmed to be eligible for a refund, we will process the refund within 7 business days. Refunds will be refunded to the original payment method.

Shipping Cost: The shipping cost of the return is borne by the customer unless there is a quality problem with the product or the wrong product was sent.

Special Cases: Some specific products (such as customized products or promotional products) may not be eligible for the refund policy. Please read the product description carefully before purchasing.

If you have any questions or need further information, please feel free to contact our customer service team.

Thank you for your understanding and support!